Customer Reviews

Explore Some of Our Recent Customer Reviews

The workmen were exceptional. They were extremely helpful, courteous, hardworking and professional.

Alex Bailey
Paisley

As promised, it is very difficult to tell where the holes had been dug as they replaced everything, including the block paving, expertly.

Laura Young
East Kilbride

We thanked the workers personally before they left, we also wanted to let you know how brilliant they all were, as they certainly went above and beyond.

Gordan James
Aberdeen

Just a quick note to thank you for all your efforts from resolving the water supply leak. You went above and beyond and your efforts really were appreciated.

Tom Williams
Dundee

Hopefully we will never have the need for your services again, but we would be happy to recommend you to anyone who does.

Chris Snowden
Dunfermline

Other Watersafe businesses were unable to help us, so it was a relief when you said you could. By Thursday evening, the leak was fixed, and we wouldn’t even be able to tell that workmen had been there.

David Bale
Fort William

I just wanted to say the guys who did the work yesterday were very good. They were professional and clearly knew what they were doing.

Paul Strachan
Glasgow

Thanks for carrying out the works it was a very smooth process and the guys were really nice and friendly.

Jonathan Godfrey
Edinburgh

We thanked the workers personally before they left, we also wanted to let you know how brilliant they all were, as they certainly went above and beyond.

Gordan Christie
Aberdeen

Extremely polite and efficient, they quickly identified and repaired the leak, leaving my garden tidy upon departure. I am thoroughly satisfied with the service and highly recommend them.

James Anderson
Kilmarnock

Truly exceptional service from start to finish. The project was promptly scheduled following an initial quote. The onsite team was expert and adept, handling the job superbly. They navigated challenges smoothly and ensured our complete satisfaction with the outcome. I enthusiastically recommend them.

John Campbell
Inverness

Really pleasant staff, thank you so much.

Craig Stewart
Perth

I contacted this company to address a leak at our office, and they provided outstanding service from start to finish. The engineers were approachable and did a fantastic job, ensuring everything was tidy afterwards. I couldn’t have asked for a better outcome.

Ben Wilson
Edinburgh

Highly recommend the ScotWater team. They were efficient, tidy, and extremely courteous throughout the process.

Jason Graham
Glasgow

From my initial phone call with David, I've been thoroughly impressed with this company. Paul, Thomas and Mark worked diligently all day, successfully locating and repairing the leak. They were all very friendly and professional.

Harry Barclay
Aberdeen

An adept and courteous company that handled a challenging task with exceptional skill and professionalism.

Clare Blackwood
Aberdeen

Outstanding service, fast, professional, and highly efficient. The team did excellent work, impressively ensuring everything was neat before leaving. They stayed late to get our water back on. Many thanks for the great job.

Joesph Archie
Edinburgh

Absolutely stellar performance by the ScotWater team! They arrived on time, were incredibly professional, and efficiently resolved our issues. The work was completed to a high standard, and they made sure to leave our premises spotless. A heartfelt thank you to the team for restoring our water service and ensuring everything was perfect before they left.

Peter MacDonald
Falkirk